Your Trusted Partner in Property Management
Transparent, Personalised, and Reliable Service
Dive deeper into what sets Callisto apart, from maximising your rental income to maintaining compliance and keeping tenants happy. We prioritise building lasting relationships, ensuring your property is well-maintained, legally compliant, and maximising your returns. Our transparent approach offers a stress-free experience for long-term success.
What to Expect from Callisto Property Management
Whether you’re a first-time investor or a seasoned landlord, I’ve outlined everything you need to know below. If you have specific questions or want to explore any area in more detail, I’m always happy to chat and provide more information and insights.
01
Maximising Your Rental Income
Understanding your property’s rental potential is essential. That’s why I offer a no-obligation rental appraisal that takes into account current market conditions and comparable rentals. Wherever possible, I’ll visit your property in person to ensure my assessment is as accurate as possible. I will determine a competitive rental rate that maximises your returns while attracting the best tenants.
02
Marketing That Delivers Results
At Callisto, I use a multifaceted marketing strategy to showcase your property to the right audience. Your listing will feature on leading platforms, including TradeMe, RealEstate.co.nz, Homes.co.nz, OneRoof, and Trovit. I also tap into professional relocation networks and maintain connections with major organisations in Dunedin to attract professionals and families relocating to the area. This comprehensive approach ensures your property is visible to high-quality tenants quickly and effectively.
03
Finding and Securing the Perfect Tenants
Tenant selection is one of the most critical aspects of property management. I conduct in-person viewings whenever possible to meet prospective tenants face-to-face and pre-vet them before applications are submitted. For out-of-town applicants, I connect via phone or video to ensure a thorough understanding of their suitability. Each application undergoes phone reference checks, digital background reviews, and multi-bureau credit checks. I’ll discuss my preferred tenant with you and finalise the agreement only once you’re satisfied.
04
Seamless Money Management
Your rental income is handled securely through a Trust Account, adhering to strict compliance standards and ensuring we meet the REINZ Residential Property Management Code of Practice. I collect and lodge the tenant’s bond with Tenancy Services and enforce a zero-tolerance policy for arrears. Rent is collected weekly via automatic payments, and you’ll receive detailed statements with start-of-month and mid-month disbursements. This ensures full transparency and keeps you informed every step of the way.
05
Maintenance Made Easy
Property maintenance is a priority, not a hassle. If any repairs or preventative maintenance are needed, I’ll coordinate with trusted suppliers to address the issue promptly. My goal is to keep your property in excellent condition while minimising disruption for you and your tenants. You will receive timely updates as soon as a maintenance issue arises and throughout its resolution, so you’re always informed every step of the way.
06
Minimising Vacancy Periods
As the end of the tenancy approaches, I’ll work closely with the tenant to determine their intentions. If they’re planning to move, I’ll immediately start the re-marketing process to reduce downtime. This happens months in advance ensuring no downtime. From handling the bond release to organising cleaning and necessary maintenance, I take care of everything to ensure your property is ready for the next tenancy.
07
Compliance Expertise
I ensure your property meets all compliance requirements, including Healthy Homes Standards and smoke alarm regulations. I handle tenancy agreements, conduct thorough pre- and post-tenancy inspections, and perform regular quarterly checks to meet insurance requirements. With proactive maintenance monitoring, a strict zero-tolerance policy on rental arrears, and up-to-date knowledge of legal standards, I keep your property compliant, protected, and well-maintained.
08
Routine Feedback
I regularly check in with both you and your tenants to ensure satisfaction and address any concerns promptly. These open feedback loops help me refine the management experience, resolve issues proactively, and maintain positive relationships. By fostering communication and ensuring everyone’s needs are met, I create a seamless experience that supports the long-term success of your investment.
